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How do I forward my Pace email to another account?
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forward
forward

 
Students and Alumni can forward their Pace email by visiting adam.pace.edu.  For detailed instructions, please refer to the Forwarding Pace Email to a Personal Email Address for Students article.
Faculty, staff, and student employees who do not have forwarding already enabled are not permitted to use this feature. University employees who already have their Pace email account forwarded will not be affected at this time. These users will have the option to disable forwarding by visiting the adam.pace.edu webpage.

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Will my student email account be deactivated if i don't take any classes?
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edeactivate
edeactivate

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I’m an alumni, can I still get into my email account?
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alumni
alumni

You will be able to continue using your account provided you graduated in good standing with Pace. Please note, if you do not graduate, your Pace E-Mail will be deactivated after 9 months. Students who have not taken any classes within the past 9 months are considered inactive.

How do I get an email account set up for my department?
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department
department

 
You can submit a helpdesk ticket to request for the creation of a department email account, the account will be created and the director or dean of your department will be notified that it has been created. Also include other staff member/student aides that need access to the mailbox in your request.

Why can’t I login to Classes.pace.edu?
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bblogin

 
If you can’t log in to Classes, make sure you are typing the correct MyPace username (e.g. jd12345n) & password, and your username should not include @pace.edu. Check to see if you are registered for classes and that you have a compatible and latest internet browser like Firefox, Chrome, Safari and Edge.

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I know I’m registered for classes but it says I’m not enrolled when I sign into Classes.pace.edu
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enroll

 
Students automatically gain access to a course on the official start date unless the instructor decided to make the course available within 30 days of the official start date.

What do I do if I take a test on Classes and I get kicked off?
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bbtest

 
Try and reopen the test and to see if it lets you back in, if not you will have to contact your professor to reopen the test for you.

As an Instructor, how can I send emails to the students in their courses without having to go through Banner or Classes?
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instructor

 
ITS (Information Technology Services) has developed a way for instructors to easily email students in their courses. You will not have to go through Banner or Classes or develop your own email distribution lists. As of Monday, February 8th, all active classes in Banner now have a corresponding email distribution list made up of all active members in the course.

How do you use the lists to reach your students? Simply compose an email to CRN.termcode@pace.edu, where CRN is the course registration number and termcode is the 6 digit term code for the semester. So for example, if you are an instructor in course CRN 12345 in termcode 201020 (Spring 2010), you would send an email to 12345.201020@pace.edu. If you opted to combine course sections, your CRN number will be the combined CRN as it appears in Classes. Your distribution list address will be in the format CRN-CRN.termcode, i.e.: 12345-67890.201020@pace.edu.

Note: The lists will be available 3 weeks prior to the start of the semester and 6 weeks after the semester ends and will be updated hourly to reflect changes in course registrations. The ability to send email to the distribution lists will only be available to course instructors and the emails will be delivered to both students and instructors in the course. To use this mechanism Instructors are required to use their Pace email address by using Outlook, Outlook Web Access, or an authenticated SMTP.

How do I view my Course Schedule?
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courses

 
Click on the Students tab in the MyPace Portal and click on Registration & Scheduling under the Navigation section. Click the Register for a Class link and then click Student Schedule Register for Classes. Select the term you wish to view from the drop down menu and click submit Continue to access your course schedule.

How do I find the Class Schedule in my MyPace Portal to register for my classes?
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register

 
Click on the Students tab in the MyPace Portal and click on Registration & Scheduling under the Navigation section. Click the Online Class Schedule Explorer link under Registration & Scheduling.

How do I view my unofficial transcript?
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unofficial
unofficial

To view your unofficial transcript, go to the MyPace Portal site. For detailed instructions, please refer to the Unofficial Transcript article.

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How can former students access their unofficial transcripts?
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formerunofficial

 
Students who graduated the Summer of 2005 and later – can access Portal without doing anything. They would have had to have registered for one course all the way through completion ie have a graded course. (If they have forgotten their UserID or password, they can contact the ITS Help Desk for a password reset.)

Students who graduated Spring 1986 to Spring 2005 – they must go to Alumni Relations and obtain a username and password which gives them access to Printing, Computer Login, and Portal. (This account must be renewed with the Alumni Office prior to September on an annual basis.) If the graduate does not want to go through the Alumni Relations Office, he or she can also fill in the Transcript Request as noted below

Students who graduated 1985 and earlierwill need to fill out the Transcript Request form that is available through Transcripts website.

How can former students access their official transcripts?
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formerofficial

 
Former students will need to fill out the Transcript Request form that is available through Transcripts website.

Where do I fill out the health waiver?
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health

 
To complete the health insurance waiver, go to portal.pace.edu. For detailed instructions, please refer to the Health Insurance Waiver article.

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