1. ITS Self-Help Center

Duo Multifactor Authentication (MFA)

Created by Danny Samuel
Last updated Feb 17, 2021

Pace University uses Duo Multifactor Authentication (MFA) for access to designated applications, which helps to strengthen security measures and mitigate potential system access vulnerabilities. MFA, also known as 2-factor authentication, adds a second verification step (or 2nd factor) by utilizing a mobile device possessed by the authorized Pace member seeking access to the application. The mobile device can be a Pace-owned or personal cell phone or tablet, or in some cases it can be a hardware token, which is assigned to the end-user. The device is used to complete authentication and gain access to the application.

The table below lists Pace systems that are protected with MFA based on your university role (e.g. faculty, staff, student, etc.). If you need to enroll, please see Duo (MFA): First Device Enrollment article.

List of Protected Pace Systems that Require Duo Multifactor Authentication (MFA):
Note: N/A = Not Accessible

System

Faculty

Staff/Student Employees

Contractors

Students Enrolled in Duo MFA

Students Not Enrolled in Duo MFA

System

Faculty

Staff/Student Employees

Contractors

Students Enrolled in Duo MFA

Students Not Enrolled in Duo MFA

Web File System (WFS)
(https://wfs.pace.edu)

YES
As of 10/7/20

YES
As of 10/7/20

YES
As of 10/7/20

YES

As of 10/7/20

YES

As of 10/7/20

Office 365 Applications
(https://portal.office.com)

YES
As of 10/7/20

YES
As of 10/7/20

YES
As of 10/7/20

YES

As of 10/7/20

YES

As of 10/7/20

Citrix Virtual Environment
(https://virtuallab.pace.edu)

YES

YES

YES

YES

YES
As of 9/21/20

Banner Applications

YES

YES

YES

YES

As of 1/11/21

YES

As of 1/11/21

Degree Works

YES

YES

YES

YES

As of 1/11/21

YES

As of 1/11/21

DestinyONE

YES

YES

YES

N/A

N/A

MyPace Portal
(https://portal.pace.edu)

YES

YES

YES

YES

YES

As of 1/11/21

PeopleAdmin

YES

YES

YES

N/A

N/A

SciQuest

YES

YES

YES

N/A

N/A

TeamDynamix
(via Shibboleth login)

YES

YES

YES

N/A

N/A

RD Gateway Services

YES

YES

YES

YES

YES
As of 9/21/20

RDSessionFarm1

YES

YES

YES

YES

YES

Slate Undergrad
(via Shibboleth login)

YES

YES

YES

YES

NO

Terra Dotta

YES
As of 12/14/20

YES

As of 12/14/20

YES

As of 12/14/20

YES

As of 12/14/20

NO

Transact System

YES

As of 12/14/20

YES

As of 12/14/20

YES

As of 12/14/20

YES

As of 12/14/20

No

Virtual Private Network (VPN)
(vpn.pace.edu)

YES

YES

YES

YES

YES

Zoom Health (Telehealth) -
for select users only

YES

YES

YES

YES

N/A

In order to gain access to systems that require MFA, end-users need to enroll and then download and install the Duo Mobile app to their device. When logging in to the system, end-users will be prompted to enter a passcode, which they will retrieve from their Duo app on their device. Once the correct passcode is entered, the system will allow access.

If you need assistance enrolling in MFA, or if you have any questions about this initiative, please contact the ITS Help Desk at (914) 773-3333 (pacehelpdesk@pace.edu) or online at help.pace.edu.

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