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Outlook Web App (OWA): Email

The Outlook Web App (OWA) give you access to your Pace email via a web browser

Please select from the list of topics:

Emails

Step-by-step guide

Accessing Pace Email

  1. Navigate to email.pace.edu
  2. Enter your username in the User name field



  3. Enter your password into the Password field

    Note

    Check off Private computer if you're the only person who uses the computer. It will allow a longer period of inactivity before signing you out.

  4. Click sign in

OWA Navigation

The mail screen is divided into 3 panes:

  • Navigation Pane - Contains Mail Folder, Calendars, Contacts, and Tasks
  • Message View Pane - Shows a listing of all received or sent mail
  • Reading Pane - Displays content of selected mail

Here is a quick guide in navigating OWA:

Sort Messages

Sort emails by date, sender, size, attachments, and importance

  1. Click CONVERSATION BY DATE
  2. Select the criteria to sort the email messages

    Note

    Conversation view groups emails together based off of the subject of the message. This is enabled by default to all OWA users. To turn off conversation view, select Off under CONVERSATIONS.

Create an Email Message

  1. Click New mail on the left side of your screen

  1. Type the desired email address
    -or-
    Click on To: or Cc: to search Pace's Global Address List
  2. Click in the Search people box
  3. Type the person's name who is associated with the Pace University
  4. Click the plus symbol of the contact shown
  5. Click OK once all contacts have been selected
  6. Add subject and compose your email
  7. Click Send once email is ready

Add Attachments

  1. Compose an email
  2. Click the INSERT icon
  3. Click Attachments

    Note

    Pictures can be embedded in the body of the email using the Pictures inline option

  4. Browse the computer and select the file to attach
  5. Select Open

Create a Folder

Organize your messages by creating folders within the navigation pane.

  1. Right click the folder where the new folder should appear
  2. Select Create new folder
  3. Type the name of the folder
  4. Press Enter on the keyboard

Move Emails to a Folder

Move emails from one folder to a destination folder.

  1. Select the Email in the message view pane
  2. Right click and select Move > More
  3. Select the folder to where the email should be moved
  4. If a copy of the email should be placed in selected folder, check off the Copy this conversation to the selected folder
  5. Click Move

Mark Emails as Junk

Emails marked as junk will be moved to the block senders list. Therefore all future future emails from the same sender will appear within the Junk E-mail folder.

  1. Open the Email in the message reading pane
  2. Click the More actions icon
  3. Select Mark as junk
  4. If needed, you can report the junk email to Microsoft

Search for an Email

  1. Click in the Search box located at the top of the screen
  2. Type subject of the email or the part of the email message
  3. Press Enter of the keyboard to search entire mailbox
    -or-
    Select Keyword or From from the menu listed below the search

Sign Out

  1. Click down arrow next to your name at the top right of the screen

  2. Select Sign out

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Need Help?

To obtain technical assistance from an ITS representative, please use the following means:
Phone: (914) 773‐3333
Toll Free (within U.S.A. only): 1-855-722-3487
Email: pacehelpdesk@pace.edu
Online: http://help.pace.edu